TERMS OF SERVICE

Prohibited Activities and Content

CrystalWeb.net's services are intended solely for lawful purposes. It is forbidden to transmit, store, or display any information, data, or material that contravenes any European Union laws, regional regulations, or municipal ordinances. This includes, but is not limited to: content deemed threatening, obscene, or protected under trade secrets and similar legal protections. The subscriber agrees to indemnify and protect CrystalWeb.net from any claims arising from the misuse of the service that results in harm to the subscriber or any other entity. Sites that endorse illegal activities or present content that could harm CrystalWeb.net or any other server on the internet are strictly prohibited, including links to such content.

Examples of Forbidden Content or Links:

• Illegally copied software
• Hacking software or archives
• Hate speech, and any form of pornography involving children, juveniles, or animals, and related materials

NOTICE: CrystalWeb.net reserves the right to terminate your account without prior notice if it is found to contain or link to illegal content as described herein. No refunds will be issued for any pre-paid periods if account termination occurs due to violations of these Terms of Service or if required by law enforcement.

Server Abuse

Any actions that attempt to undermine or cause harm to CrystalWeb.net's servers or customers are strictly forbidden. As a customer, you are responsible for your accounts. Violations of these Terms of Service may result in immediate termination of your account and all related services without notice or refund.

Billing

On the Account Activation Date of each month, CrystalWeb.net will send an invoice via email or regular mail for the applicable Service Fees for the current month. Invoices are issued 5 days before the Account Activation Date, and payment must be made to CrystalWeb.net within 10 days of receiving the invoice. Failure to make timely payments may result in immediate termination of this agreement. Automated reminders will be sent for overdue invoices. It is the customer's responsibility to provide an alternative payment method before the due date to avoid service suspension.

Refund Policy

CrystalWeb.net provides Free Trial Accounts for most services; therefore, no refunds or partial refunds are available since customers have the opportunity to test the service before purchase. For services retained beyond one month and prepaid, no refunds will be issued for unused time, as the purchase includes a long-term discount. If an account is canceled during a 3-month, 6-month, or annual term, no refund will be provided for the remaining months.

General Refund Guidelines

Refunds or credits will not be provided under the following circumstances::

• Mistakes in geo-location or location
• Failure to inquire about the nature of our services or specific configurations
• Account termination or suspension due to non-compliance with our Terms of Service
• Account termination or suspension due to illegal activities
• Service termination or suspension due to non-payment or late payment

Reporting Violations

Reports of violations of these Acceptable Use Policies should be directed to [email protected]. All complaints will be promptly investigated. Failure to adhere to any term or condition may result in immediate account deactivation or termination.

Disclaimer

Since our hosting services are self-managed, customers are fully responsible for backing up their data. CrystalWeb.net is not liable for system downtimes, network or hardware failures, or data loss, nor for any loss of anticipated income due to such issues.